Privacy Policy
Policy updated September 10, 2022
The Friends of the Florence Nightingale Museum (“Friends,” “we,” “us,” and “our,”) are committed to protecting your privacy. We regard all details that we collect and store as confidential. Please read our privacy policy (the “Policy”) to learn how we collect, use, and disclose personal information.
This Policy describes:
- The types of information we collect from you or that you may provide when you visit our websites available at: www.FriendsofFNM.org as well as any websites, social media accounts and blogs directly owned by the Friends (collectively, our “Websites”).
- The types of information we collect from you or that you may provide when making a donation to the Friends.
- Our practices for collecting, using, maintaining, protecting, and disclosing that information.
Please read this Policy carefully. If you do not agree with our policies and practices, then please do not use our Websites. By using our Websites, you agree to the terms of this Policy. This Policy may change from time to time (See below, “Changes to our privacy policy”). Your continued use of our Websites after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.
What data do we collect?
Personal Information:
Personal Information is any information that can be used to individually identify you from a larger group, such as data including, but not limited to, your name, address, phone number, email, birth date, etc.
Payment information:
Payment information you enter during a donation or sales transaction, as well as related information such as date of transaction.
Information relating to your computer:
IP address, geographic location, browser type, etc.
How do we collect your data?
We collect, process, and store data when you communicate with us to:
- Make a donation
- Register for an event
- Complete a survey
- Make an online purchase
- Subscribe to a newsletter
- Use or view our Websites via your browser’s cookies
The information that you provide in each case will vary. Additionally, all online transactions are handled by Stripe or PayPal - both well-established online third-party PCI-DSS compliant payment processors, which are responsible for processing and securing your credit card information.
Automated Information Collection
In addition to the information that you provide to us, we may also collect information about you during your visit to our Websites. We collect this information using automated tools that are detailed below. These tools may collect information about your behavior and your computer system, such as your internet address (IP Address), the pages you have viewed, and the actions you have taken while using the Websites. Some of the tools we use to automatically collect information about you may include:
Cookies
A “cookie” is a small data file transmitted from a website to your device’s hard drive. Cookies are usually defined in one of two ways, and we may use both of them: (1) session cookies, which do not stay on your device after you close your browser, and (2) persistent cookies, which remain on your device until you delete them or they expire. Of course, if you do not wish to have cookies on your devices, you may turn them off at any time by modifying your internet browser’s settings. However, by disabling cookies on your device, you may be prohibited from full use of the Websites’ features or lose access to some functionality.
Web Beacons
A Web Beacon is an electronic image. Web Beacons can track certain things from your computer and can report activity back to a web server allowing us to understand some of your behavior. If you choose to receive emails from us, we may use Web Beacons to track your reaction to our emails. We may also use them to track if you click on the links and at what time and date you do so. Some of our third-party marketing partners may use Web Beacons to track your interaction with online advertising banners on our Websites. This information is only collected in aggregate form and will not be linked to your Personal Information. Please note that any image file on a webpage can act as a Web Beacon.
Embedded Web Links
Links provided in our emails and, in some cases, on third-party websites may include tracking technology embedded in the link. The tracking is accomplished through a redirection system. The redirection system allows us to understand how the link is being used by email recipients. Some of these links will enable us to identify that you have personally clicked on the link and this may be attached to the Personal Information that we hold about you. This data is used to improve our service to you and to help us understand the usefulness of our communications channels.
Google Analytics
The website may send aggregated, non-Personal Information to Google Analytics for the purpose of providing us with the ability to conduct technical and statistical analysis on the website’s performance. For more information on how Google Analytics supports the websites and uses information sent from the websites, please review Google’s privacy policy available at https://policies.google.com/technologies/partner-sites.
Third-party Websites and Services
Our website is integrated with with a platform (Little green Light) which is in turn capable of integrating with a number of service providers of marketing communications technology. (eg “Constant Contact”) If we opt to incorporate third party service providers, they will use various data collection methods to improve the performance of the marketing campaigns we may contract with them to provide. The information collected can be gathered on our Websites and also on the websites where our marketing communications are appearing. For example, we may collect data where our banner advertisements are displayed on third-party websites.
Do Not Track Disclosure
Other than as disclosed in this Policy, our Websites do not track users over time and across third-party websites to provide targeted advertising. Therefore, our Websites do not operate any differently when it receives Do Not Track (“DNT”) signals from your internet web browser.
Your Choices and Selecting Your Privacy Preferences
We want to provide you with relevant information that you have requested.
If we provide subscription-based services, such as email newsletters, we will allow you to make choices about what information you provide at the point of information collection or at any time after you have received a communication from us while you are subscribed. Transactional or service-oriented messages are usually excluded from such preferences, as such messages are required to respond to your requests or to provide goods and services, and are not intended for the purposes of marketing.
We will not intentionally send you email newsletters and marketing emails unless you consent to receive such marketing information. After you request to receive these emails, you may opt out of them at any time by selecting the “unsubscribe” link at the bottom of each email. Please note that by opting out or unsubscribing you may affect other services you have requested we provide to you, in which email communication is a requirement of the service provided.
Any such communications you receive from us will be administered in accordance with your preferences and this Policy.
Accuracy and Access to Your Personal Information
We strive to maintain and process your information accurately. We have processes in place to maintain all of our information in accordance with relevant data governance frameworks and legal requirements. We employ technologies designed to help us maintain information accuracy on input and processing.
We can provide you access to your Personal Information in our possession upon request by contacting us at FriendsofFNM@gmail.com
Information on Minors
We do not intentionally seek to gather information from individuals under the age of eighteen (18). We do not target our Websites to minors, and would not expect them to be engaging our Websites or services. We encourage parents and guardians to provide adequate protection measures to prevent minors from providing information unwillingly on the internet. If we are aware of any Personal Information that we have collected about minors, we will take steps to securely remove it from our systems.
Where is your data shared?
We do not sell, trade, or otherwise transfer your Personal Information to outside parties without notifying you in advance. This does not include our Websites’ hosting partners or other parties, as referenced above, who assist us in operating our Websites, conducting our business, or servicing you, so long as those partners agree to keep this information confidential. We may also release your information when it is appropriate to comply with the laws and regulations, enforce policies, or protect our or others’ rights, property or safety.
There are circumstances where the Friends may decide to buy, sell, or reorganize its business in selected countries. Under these circumstances, it may be necessary to share or receive Personal Information with prospective or actual partners or affiliates. In such circumstances, the Friends will ensure your information is used in accordance with this Policy.
We are a charitable organization whose mission includes supporting the United Kingdom charity Florence Nightingale Museum, London, UK. As such, we reciprocally share some information in order to support our mutual activities, including providing “Friends only” invitations to museum events, annual complimentary museum admission, and discounts in the museum store. (including online, international orders)
California Residents. We will not disclose or share your Personal Information with third parties for the purposes of third-party marketing to you without your prior consent.
Third-party Websites
This Policy does not apply to websites or other domains that are maintained or operated by third parties or our affiliates. Our Websites may link to third-party websites and services, such as Facebook and Twitter, but these links are not endorsements of these websites, and this Policy does not extend to them. Because this Policy is not enforced on these third-party websites, we encourage you to read any posted privacy policy of the third-party website before using the service or website and providing any information.
How Do We Store Your Data?
We securely store your data both in a digital, cloud-based CRM system at Little Green Light.
We will keep your data for a minimum of five (5) years post engagement with the Friends. After five (5) years of inactivity, we will archive your information; we do not plan to actively delete your data unless you request us to.
Safeguarding the Information We Collect
We use reasonable technical, administrative, and physical safeguards in order to protect your Personal Information against accidental loss and from unauthorized access, use, alteration, and disclosure. However, we can never promise 100% security. Please notify us immediately if you detect possible unauthorized use.
For Website Visitors in the European Union (“EU”)
Under the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, or “GDPR”), individuals in the EU are afforded specific rights with respect to their Personal Information, or “personal data” as defined under the GDPR. For the purposes of this Policy, Friends operates as a data controller. Any personal data we collect from you is processed in the United States and under the terms of this Policy.
Any personal data we collect from you is processed in the legitimate interest of our business and providing our services to you as the lawful means of such processing. You may always withdraw your consent to our use of your personal data as described herein. We will only retain your personal data for the time necessary to provide you the information and services to which you have consented, to comply with the law and in accordance with your rights below.
You can exercise any of the following rights by notifying us as described below:
Access. You may email us at FriendsofFNM@gmail.com to request a copy of the personal data our Websites’ databases currently contain.
Correction or Rectification.
You can correct/update personal data our Websites’ database currently contains by emailing us at FriendsofFNM@gmail.com from the email address you used to register with us. Provide the information you wish us to change. Understand that we may not accommodate a request to change information if we believe the change would violate any law or legal requirement, or cause information to be incorrect. Where applicable, we will share your requested changes with trusted third parties.
Restrict Processing
When applicable, you may restrict the processing of your personal data by submitting a request via email to FriendsofFNM@gmail.com. In your email, please explain how you wish us to restrict processing of your personal data. If such restrictions are not possible, we will advise you accordingly. You can then choose to exercise any other rights under this Policy, to include withdrawing your consent to the processing of your personal data. Where applicable, we will share your requested changes with trusted third parties.
Object to Processing
When applicable, you have the right to object to the processing of your personal data by submitting a request via email to FriendsofFNM@gmail.com. When such objections are not possible, we will advise you accordingly. You can then choose to exercise any other rights under this Policy, to include withdrawing your consent to the processing of your personal data. Where applicable, we will share your requested changes with trusted third parties.
Portability
Upon request and when possible, we can provide you with copies of your personal data. You may submit a request via email to FriendsofFNM@gmail.com.. When such a request cannot be honored, we will advise you accordingly. You can then choose to exercise any other rights under this Policy, to include withdrawing your consent. Where applicable, we will ensure such changes are shared with any trusted third parties.
Withdraw Consent
At any time, you may withdraw your consent to our processing of your personal data through our websites by notifying us via email at FriendsofFNM@gmail.com. Where applicable, we will share your requested changes with trusted third parties.
Erasure
If you should wish to cease use of our websites and have your personal data deleted from our Websites, then you may submit a request by emailing us at FriendsofFNM@gmail.com. Upon receipt of such a request for erasure, we will confirm receipt and will confirm once your personal data has been deleted. Where applicable, we will share your requested changes with trusted third parties.
Submit Complaints or Questions
If you wish to raise a complaint on how we have handled your personal data, you can contact via the methods listed below. If you reside in a European Union member state, you may also lodge a complaint with the supervisory authority in your country.
Changes to our privacy policy
The Friends of the Florence Nightingale Museum keeps its privacy policy under regular review and places any updates on this webpage. This privacy policy was last updated on September 10, 2022. You can get to this page from any of our webpages by clicking on the “Privacy Policy” link on the landing page at FriendsofFNM.org
How to contact us
If you have any questions about the Friends’s privacy policy, the data we collect, or you would like to make changes to the way we communicate with you, please do not hesitate to contact us.
Contact by post
Attn: Privacy Management
Friends of the Florence Nightingale Museum
530 Maysfield Road
Dayton, Ohio 45419
USA